Tri-Cities Public Health Unit
200-205 Newport Drive | Port Moody, B.C. | V3H 5C9
Phone: 604-949-7200
Public health units offer a range of services to promote health and wellness in the community.
Fraser Health Authority
Delivers a wide range of health care services to more than 1.8 million people living in communities stretching from Burnaby to White Rock to Hope.
HealthLink BC
Toll-Free: Dial 8-1-1
Dial 7-1-1 for deaf & hard of hearing
24-hour health information line. Speak with a registered nurse, pharmacist or registered dietitian.
Medical Services Plan
Lower Mainland: 604-683-7151
Toll-Free: 1-800-663-7100
MSP covers the cost of medically-necessary insured doctor services and other health benefits.
MSP premiums were eliminated as of January 1, 2020.
PharmaCare
Lower Mainland: 604 683-7151
Toll-Free: 1-800-663-7100
Helps B.C. residents with the cost of eligible prescription drugs, certain medical supplies, and pharmacy services. It provides assistance through several drug plans. The largest is the income-based Fair PharmaCare plan.
Medical Travel & Accommodation Assistance
A list of programs that may provide assistance with the cost of medical travel and accommodations to B.C. residents who must travel from their home to access medical care.
Health Care Complaints
Fraser Health Patient Care Quality Office
11762 Laity St, 4th floor | Maple Ridge, BC | V2X 5A3
Phone: 1-877-880-8823 | Fax: 604-463-1888 | E-mail: pcqoffice@fraserhealth.ca
If you would like to make a complaint regarding the quality of patient care that you or a loved one has received, or you would like more information about making a complaint, contact the Patient Care Quality Office.
Complaints about Residential Care Facilities
Contact your local Health Authority Community Care Licensing Program: 604-949-7700 (Tri-Cities) or
Fraser Health Patient Care Quality Office: 1-877-880-8823
College of Physicians and Surgeons BC
Phone: 604-733-7758 | Toll Free 1-800-461-3008
Members of the public who have a question or a concern about a physician can contact the College for guidance, and/or file a complaint with the College.
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